Terms & Conditions
Please read these terms carefully before using our website or placing an order.
1. About us
This website is operated by Sipped (“we”, “us”, “our”), a UK-based company providing ready to drink canned cocktails.
By using this website or placing an order, you agree to these Terms and Conditions.
2. Eligibility
You must be 18 years or older to purchase products from this website.
By placing an order, you confirm that you are legally permitted to buy alcohol in your country or region.
We reserve the right to refuse service if we suspect a breach of age restrictions or responsible drinking laws.
3. Products
We sell ready to drink canned cocktails.
Product descriptions, flavours, and packaging are provided as accurately as possible. However, minor variations may occur.
We reserve the right to update or discontinue products at any time without notice.
4. Orders
When you place an order, you agree that:
- All information provided is accurate and complete
- You are authorised to use the payment method provided
- Your order is an offer to purchase, which we may accept or decline
We reserve the right to cancel orders in cases of suspected fraud, pricing errors, or stock issues.
5. Pricing and Payment
All prices are listed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time.
Payment is taken at the time of order via secure third-party payment providers. We do not store full card details.
6. Delivery
We aim to process and dispatch orders promptly, but delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, weather, or events outside our control.
Risk passes to you once the order has been delivered to the address provided.
7. Age Verification
We may use third-party age verification systems.
If we are unable to verify that you are over 18, your order may be cancelled and refunded.
Delivery partners may also request ID upon delivery.
8. Returns and Refunds
Due to the nature of our products (food and beverages), we generally do not accept returns once items have been delivered.
We will offer refunds or replacements only if:
- Products are damaged
- Incorrect items were sent
- There is a proven issue with quality
You must contact us within 7 days of delivery.
9. Use of the Website
You agree not to:
- Misuse the website
- Attempt to gain unauthorised access
- Interfere with website functionality
- Use the website for fraudulent activity
We reserve the right to suspend access if misuse is detected.
10. Intellectual Property
All content on this website, including branding, text, images, logos, and product designs, belongs to Sipped unless otherwise stated.
You may not copy, reproduce, or distribute any content without our written permission.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential losses
- We are not responsible for delays outside our control
- Our liability is limited to the value of your order
Nothing in these terms excludes liability for death or personal injury caused by negligence.
12. Force Majeure
We are not responsible for failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or supply chain disruptions.
13. Privacy
Your personal data is handled in accordance with our Privacy Policy.
14. Changes to Terms
We may update these Terms and Conditions at any time. Changes will take effect once published on this website.
15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.